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MENU1. 1 These General Terms and Conditions (hereinafter "AGB") of RUNES BEVERAGE GmbH (hereinafter "Seller"), apply to all contracts ü for the delivery of goods, which a consumer or entrepreneur (hereinafter referred to as the “Customer”) concludes with the Seller with regard to the goods presented by the Seller in its online store. Hereby, the inclusion of the customer’s own terms and conditions is objected to, unless otherwise agreed.
1.2 Für contracts über the delivery of vouchers apply these terms and conditions accordingly, unless insofar something different is expressly regulated.
1.3 For contracts über die Lieferung von Tickets gelten diese AGB entsprechend, sofern insoweit nicht ausdrüclich etwas Abweichendes geregelt ist. These General Terms and Conditions shall only govern the sale of tickets for specific events described in more detail in the Seller’s item description and not the performance of such events. The performance of the events shall be governed exclusively by the statutory provisions in the relationship between the customer and the organizer and, if applicable, by any terms and conditions of the organizer that deviate from these. If the seller is not also the organizer, he is not liable for the proper execution of the event, for which the respective organizer is exclusively responsible.
1.4 Consumer in the sense of these GTC is any natural person who enters into a legal transaction for purposes that can be attributed neither to his commercial nor his independent professional activity. Entrepreneur in the sense of these GTC is a natural or legal person or a legally responsible partnership, which acts in the conclusion of a legal transaction in the exercise of its commercial or independent professional activity.
2.1 The product descriptions contained in the online store of the seller do not represent binding offers on the part of the seller, but serve to submit a binding offer by the customer.
2.2 The customer can submit the offer üvia the online order form integrated into the online store of the seller. In doing so, the customer, after placing the selected goods in the virtual shopping cart and going through the electronic ordering process, submits a legally binding contract offer in relation to the goods contained in the shopping cart by clicking the button that concludes the ordering process.
2.3 The seller may accept the customer’s offer within five days,
If several of the aforementioned alternatives exist, the contract shall be concluded at the time when one of the aforementioned alternatives occurs first. The period for acceptance of the offer begins on the day after the customer sends the offer and ends with the expiry of the fifth day following the sending of the offer. If the Seller does not accept the Customer’s offer within the aforementioned period, this shall be deemed to be a rejection of the offer with the consequence that the Customer shall no longer be bound by its declaration of intent.
2.4 If the payment method „PayPal Express“ is selected, the payment processing üvia the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: „PayPal“), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or – if the customer does not ühave a PayPal account – subject to the terms and conditions for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If the customer selects „PayPal Express“ as a payment method during the online ordering process, he also issues a payment order to PayPal by clicking the button that concludes the ordering process. In this case, the seller already now declares acceptance of the offer of the customer at the time when the customer clicks on the button completing the ordering process to initiate the payment process.
2.5 If the payment method "Amazon Payments" is selected, the payment processing üover the payment service provider Amazon Payments Europe s.c.a., 38 avenue John F. Kennedy, L-1855 Luxembourg (hereinafter: „Amazon“), subject to the Amazon Payments Europe User Agreement, which can be viewed at https://payments.amazon.de/help/201751590. If the customer selects „Amazon Payments“ as the payment method during the online ordering process, he also issues a payment order to Amazon by clicking the button that concludes the ordering process. In this case, the seller already now declares the acceptance of the offer of the customer at the time when the customer clicks the button to complete the order process the payment process.
2.6 When submitting an offer üvia the online order form of the seller, the contract text is stored after the conclusion of the contract by the seller and the customer after sending his order in writing (eg e-mail, fax or letter) übermittelt. The Seller shall not make the text of the contract accessible beyond this. If the customer has set up a user account in the online store of the seller before sending his order, the order data will be archived on the website of the seller and can be accessed by the customer free of charge via his password-protected user account by providing the appropriate login data.
2.7 Before binding submission of the order üvia the online order form of the seller, the customer can identify possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, with the help of which the display on the screen is enlarged. The customer can correct his entries during the electronic ordering process using the usual keyboard and mouse functions until he clicks the button that completes the ordering process.
2.8 For the conclusion of the contract, the German and English language are available.
2.9 Order processing and contacting usually take place by e-mail and automated order processing. The customer must ensure that the e-mail address provided by him for order processing is accurate, so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the Customer must ensure that all e-mails sent by the Seller or by third parties commissioned by the Seller to process the order can be delivered.
3.1 Consumers are entitled to a right of withdrawal in principle.
3.2 Nähere information on the right of withdrawal result from the cancellation policy of the seller.
3.3 The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a Member State of the European Union and whose sole residence and delivery address at the time of the conclusion of the contract are located outside the European Union.
3.4 Pursuant to &space; § 312g para. 2 No. 9 BGB, a right of withdrawal does not exist, unless otherwise agreed, in the case of contracts for the provision of services in connection with leisure activities, if the contract for the provision of a specific date or period. Accordingly, a right of withdrawal is also excluded in the case of contracts that have as their object the sale of tickets for time-bound leisure events.
4.1 Unless otherwise stated in the product description of the seller, the prices quoted are total prices that include the statutory sales tax. If necessary, additional delivery and shipping costs are indicated separately in the respective product description.
4.2 In the case of deliveries to countries outside the European Union, further costs may be incurred in individual cases for which the seller is not responsible and which are to be borne by the customer. These include, for example, costs for the transmission of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Such costs may also be incurred in relation to money transmission if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.
4.3 The payment method/s is/are communicated to the customer in the online store of the seller.
4.4 If payment in advance by bank transfer has been agreed, payment shall be due immediately after conclusion of the contract, unless the parties have agreed on a later due date.
4.5 When paying by means of a payment method offered by PayPal, the payment processing üvia the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or – if the customer does not ühave a PayPal account – subject to the conditions for payments without a PayPal account, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.
4.6 If the payment method „SOFORT“ is selected, payment processing ütakes place via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 München (hereinafter „SOFORT“). In order to be able to pay the invoice amount via „SOFORT“, the customer must have an online banking account activated for participation in „SOFORT“, identify himself accordingly during the payment process and confirm the payment instruction to „SOFORT“. The payment transaction is then immediately carried out by „SOFORT“ and the customer’s bank account is debited. More information on the payment method „SOFORT“ can be found by the customer on the Internet at https://www.klarna.com/sofort/.
4.7 When selecting a üover the payment service "Shopify Payments" offered payment methods, the payment processing üover the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments are communicated to the customer in the seller’s online store. For the processing of payments, Stripe may use other payment services, for which special payment conditions may apply, to which the customer may be informed separately. Further information on "Shopify Payments" is available on the Internet at https://www.shopify.com/legal/terms-payments-de.
4.8 When selecting a üover the payment service "mollie" offered payment method, the payment processing üover the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands (hereinafter: „mollie“). The individual payment methods offered by mollie shall be notified to the Customer in the Seller’s online store. For the processing of payments, mollie may use other payment services, for which special payment conditions may apply, to which the Customer may be informed separately. Further information on "mollie" is available on the Internet at https://www.mollie.com/de/.
4.9 If the customer selects a RatePAY payment method offered by the seller (e.g. RatePAY invoice, RatePAY prepayment, RatePAY direct debit, RatePAY installment payment), the payment will be processed by the service provider RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter referred to as RatePAY). The customer will be informed on the seller’s website which RatePAY payment methods the seller offers in detail. The Seller assigns to RatePAY the claim arising against the customer when using a RatePAY payment method, and to Wirecard Bank AG, Einsteinring 35, 85609 Aschheim, Germany, when using the installment payment method (if offered). Payments can be made with debt-discharging effect exclusively to RatePAY, or to Wirecard Bank AG when using the payment method installment (if offered). However, the seller shall remain responsible for general customer inquiries (e.g. regarding the goods, delivery time, shipment, returns, complaints, revocation declarations and deliveries or credit notes). The use of a RatePAY payment method offered by the Seller requires a successful credit check by RatePAY. The seller reserves the right to refuse the customer the selected payment method in the event of a negative credit check and to offer the customer an alternative payment method. In all other respects, the General Terms and Conditions of RatePAY shall apply, which can be viewed at https://www.ratepay.com/zusaetzliche-geschaeftsbedingungen-und-datenschutzhinweis and which the customer can call up as part of the order process.
4.10 If the SEPA Direct Debit payment method is selected, the invoice amount is due for payment after a SEPA Direct Debit mandate has been issued, but not before the expiry of the period for advance information. The direct debit shall be collected when the ordered goods leave the Seller’s warehouse, but not before the expiry of the period for the prior information. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer announcing a debit by SEPA direct debit. If the direct debit is not honored due to a lack of sufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective credit institution as a result of the reversal if he is responsible for this.
4.11 If the SEPA Direct Debit payment method is selected, the invoice amount shall be due for payment after a SEPA Direct Debit mandate has been issued, but not before the expiry of the period for advance information. The direct debit shall be collected when the ordered goods leave the Seller’s warehouse, but not before the expiry of the period for the prior information. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer announcing a debit by SEPA direct debit. If the direct debit is not honored due to a lack of sufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective bank as a result of the reversal if he is responsible for this. The Seller reserves the right to carry out a credit check when selecting the SEPA Direct Debit payment method and to reject this payment method in the event of a negative credit check.
4.12 When purchasing by direct debit, the payment amount is immediately due for payment by direct debit by our external partner Billpay GmbH, Zinnowitzer Str. 1, 10115 Berlin (hereinafter „Billpay“) from the current account specified in the ordering process at the credit institution specified therein (the current account) fällig. You hereby grant Billpay a SEPA direct debit mandate to collect any payments due and instruct your financial institution to collect the direct debits. The creditor identification number of Billpay is DE19ZZ00000237180. The mandate reference number will be sent to you at a later date by email together with a template for a written mandate. You will also sign this written mandate and send it to Billpay. Note: Within eight weeks, starting with the debit date, you can request a refund of the debited amount. The conditions agreed with your financial institution apply. Please note that the outstanding debt remains valid even in the case of an Rücklastschrift. For more information, please visit https://www.billpay.de/sepa.
The advance information on the collection of the SEPA direct debit will be sent to you at least one day before Fälligkeit by email to the email address you specified during the ordering process. If the current account does not have the required coverage, there is no obligation on the part of the account-holding credit institution to the Einlösung. Partial payments will not be made by direct debit. The payment method purchase by direct debit does not exist for all offers and requires, among other things, a successful credit check by Billpay, as well as a current account maintained in Germany. If the customer is permitted to purchase by direct debit for certain offers after the creditworthiness has been checked, the payment shall be processed in cooperation with Billpay, to which the seller shall assign its payment claim. In this case, the customer may only make payment to Billpay with debt-discharging effect. The Seller shall remain responsible for general customer inquiries (e.g. regarding the goods, delivery time, shipment), returns, complaints, revocation declarations and deliveries or credit notes even if the purchase is made by direct debit via Billpay. The General Terms and Conditions of Billpay apply, which can be accessed via the following link:
https://www.billpay.de/allgemein/datenschutz/
By specifying the current account, you confirm that you are entitled to direct debit from the relevant current account and that you will provide the necessary cover. Direct debits are associated with a high effort and costs for the seller and Billpay. In the event of a direct debit (due to insufficient funds in the current account, cancellation of the current account or unjustified objection by the account holder), you authorize Billpay to submit the direct debit for the respective due payment obligation a second time. In such a case, you shall be obliged to pay the costs incurred by the direct debit. We reserve the right to make further claims. You will be given the opportunity to provide evidence that lower costs or no costs at all were incurred as a result of the direct debit. In view of the effort and costs involved in direct debits and in order to avoid processing fees, we ask you not to object to the direct debit in the event of a cancellation or withdrawal from the purchase contract, a return or a complaint. In such a case, after consultation with the seller, the Rückabwicklung of the payment by Rücküberweisung of the corresponding amount or by credit.
4.13 If the payment method direct debit via Heidelpay is selected, the payment will be processed üvia the payment service provider Heidelberger Payment GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter „Heidelpay“), to which the seller assigns his payment claim. Before accepting the Seller’s declaration of assignment, Heidelpay shall conduct a credit check using the customer data provided. The seller reserves the right to refuse the customer the direct debit payment method via Heidelpay in the event of a negative check result. If the direct debit via Heidelpay payment method is approved by Heidelpay, Heidelpay will collect the invoice amount from the customer’s bank account after a SEPA direct debit mandate has been issued, but not before the deadline for the advance information. Pre-notification is any communication (e.g., invoice, policy, contract) to the customer that announces a debit by SEPA direct debit. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he/she is not entitled to do so, the customer shall bear the charges incurred by the respective bank as a result of the reversal if he/she is responsible for this.
The direct debit payment method via Heidelpay is excluded,
– if the order value is less than the amount of 25.00 euros,
– if the delivery address provided by the customer is not identical to the billing address, in particular if a Packstation or a P.O. Box is provided as the delivery address, or
– if the customer has not yet reached the age of 18.
The Seller also reserves the right to offer the direct debit payment method via Heidelpay only up to a certain order volume and to refuse this payment method if the specified order volume is exceeded. In this case, the seller will inform the customer in his payment information in the online store of a corresponding payment restriction.
4.14 When selecting the payment methods "Direct debit via ipayment" or "Credit card via ipayment" the payment processing ütakes place via the ipayment payment system of 1&1 Internet AG, which forwards the customer’s payment request to the respective payment provider. The General Terms and Conditions of the respective payment provider apply to the payment processing, which the customer can take note of and must accept as part of the electronic payment process. The payment methods "Direct debit via ipayment" or "Credit card via ipayment" are subject to the respective payment provider accepting the customer’s payment request.
4.15 If the payment method direct debit (debit) is selected, the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit requires a successful credit check by Masterpayment LTD, 483 Green Lanes, London, N13 4BS, Great Britain („Masterpayment“). If the customer is allowed direct debit (direct debit) after the creditworthiness has been checked, the payment shall be processed in cooperation with net-m privatbank 1891 AG, Odeonsplatz 18, 80539 München („net-m privatbank 1891 AG“), to which the seller assigns his payment claim. In this case, net-m privatbank 1891 AG is revocably authorized to collect the invoice amount from the customer’s specified account. In case of assignment, payment can only be made to net-m privatbank 1891 AG with debt discharging effect. The direct debit shall be effected when the ordered goods leave the Seller’s warehouse. The Seller shall remain responsible for general customer inquiries, e.g. regarding the goods, delivery time, shipment, returns, complaints, revocation declarations and deliveries or credit notes, even if the direct debit payment method has been selected via Masterpayment.
4.16 If the direct debit payment method is selected, the payment will be processed üvia the payment service provider Novalnet AG, Gutenbergstr. 2, D-85737 Ismaning (hereinafter „Novalnet“). In this case, payment shall be made by direct debit from the customer’s bank account, provided that the customer has previously given the seller a SEPA mandate. The debit of the purchase price from the customer’s bank account shall take place one bank working day after completion of the order by Novalnet under the creditor ID: DE53ZZ00000004253. The period for pre-notification shall be reduced to one day. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective bank as a result of the reversal, if he is responsible for this.
4.17 If the SEPA Direct Debit payment method is selected, the payment will be processed üvia the technical service provider Paymill GmbH, St.-Cajetan-Straße 43, 81669 München, in cooperation with Lufthansa AirPlus Servicekarten GmbH, Dornhofstr. 10, 63263 Neu-Isenburg or Wirecard Bank AG, Einsteinring 35, 85609 Aschheim. The invoice amount is due for payment after a SEPA direct debit mandate has been issued, but not before the expiry of the deadline for the advance information. The direct debit shall be collected when the ordered goods leave the Seller’s warehouse, but not before the expiry of the period for the prior information. Pre-notification is any communication (e.g. invoice, policy, contract) from the seller to the customer announcing a debit by SEPA direct debit. If the customer is acting as a consumer, the period for prior information shall be reduced to five days for initial direct debits and to two days for subsequent direct debits. If the customer is acting as an entrepreneur, the period for prior information shall be reduced to one day for both initial and subsequent direct debits. The period for prior notification shall commence on the following day and shall end for consumers on the fifth day in the case of initial direct debits, on the second day in the case of subsequent direct debits and for entrepreneurs on the day following the prior notification. If the last day of the period falls on a Saturday, a Sunday or a public holiday recognized by the state at the Customer’s place of business, such day shall be replaced by the next working day. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective credit institution as a result of the reversal if he is responsible for this.
4. 18 If the direct debit payment method is selected, the payment will be processed üvia the payment service provider payolution GmbH, Am Euro Platz 2, 1120 Vienna, Österreich (hereinafter „ Payolution“) in cooperation with net-m privatbank 1891 AG, Odeonsplatz 18, 80539 München („net-m privatbank 1891 AG“), to which the seller assigns his payment claim. In this case, payment shall be made by direct debit from the customer’s bank account, provided that the customer has previously granted net-m privatbank 1891 AG a SEPA mandate. The debit of the purchase price from the customer’s bank account shall take place one banking day after completion of the order by net-m privatbank 1891 AG. The period for pre-notification shall be reduced to one day. Within eight weeks, beginning with the date of debit, the customer may demand reimbursement of the amount debited. The conditions agreed with his financial institution shall apply. However, the customer must bear in mind that the outstanding debt remains valid even in the case of a direct debit. If the current account does not have the required cover, the bank managing the account shall not be obliged to make a direct debit. Partial payments shall not be made by direct debit. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective bank as a result of the reversal if he is responsible for this. In the event of assignment, payment can only be made to net-m privatbank 1891 AG with debt-discharging effect. The seller remains responsible for general customer inquiries (e.g. regarding the goods, delivery time, shipment, returns, complaints, revocation notices and deliveries or credit notes) even if the purchase is made by direct debit.
4.19 If the payment method „PayPal Direct Debit“ is selected, PayPal shall collect the invoice amount from the customer’s bank account after a SEPA direct debit mandate has been issued, but not before the expiry of the period for the advance information on behalf of the seller. Pre-notification is any communication (e.g. invoice, policy, contract) to the customer that announces a debit by SEPA Direct Debit. If the direct debit is not honored due to a lack of sufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective bank as a result of the reversal if he is responsible for this.
4.20 When purchasing by direct debit, the payment amount is immediately due for payment by direct debit by our external partner RatePay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter „RatePay“) from the current account specified in the ordering process at the credit institution specified therein (the current account). You hereby grant RatePay a SEPA direct debit mandate to collect any payments due and instruct your financial institution to collect the direct debits. You will be informed of the mandate reference number at a later date by email together with a template for a written mandate. You will also sign this written mandate and send it to RatePay. Note: Within eight weeks, starting from the date of debit, you can request a refund of the debited amount. The conditions agreed with your financial institution apply. Please note that the outstanding debt remains in force even in the case of an Rücklastschrift.
The advance information on the collection of the SEPA direct debit will be sent to you at least one day before Fälligkeit by email to the email address you specified during the ordering process. If the current account does not have the required coverage, there is no obligation on the part of the account-holding credit institution to the Einlösung. Partial payments will not be made by direct debit. Payment by direct debit requires a successful credit check by RatePay and a current account maintained in Germany. If the customer is permitted to purchase by direct debit for certain offers after the creditworthiness has been checked, the payment will be processed in cooperation with RatePay, to which the seller assigns his payment claim. In this case, the customer can only pay RatePay with debt-discharging effect. The Seller remains responsible for general customer inquiries (e.g. regarding the goods, delivery time, shipment), returns, complaints, revocation declarations and deliveries or credit notes even if the purchase is made by direct debit via RatePay. The general terms and conditions of RatePay apply, which can be accessed via the following link:
http://www.ratepay.com/zusaetzliche-geschaeftsbedingungen-und-datenschutzhinweis/
By specifying the current account, you confirm that you are entitled to direct debit from the relevant current account and that you will provide the necessary cover. Direct debits are associated with a high effort and costs for the seller and RatePay. In the event of a direct debit (due to insufficient funds in the current account, cancellation of the current account or unjustified objection by the account holder), you authorize RatePay to re-submit the direct debit for the respective due payment obligation. In such a case, you are obliged to pay the costs incurred by the direct debit. We reserve the right to make further claims. You will be given the opportunity to provide evidence that lower costs or no costs at all were incurred as a result of the direct debit. In view of the effort and costs involved in direct debits and in order to avoid processing fees, we ask you not to object to the direct debit in the event of a cancellation or withdrawal from the purchase contract, a return or a complaint. In such a case, after consultation with the seller, the Rückabwicklung of the payment by Rücküberweisung of the corresponding amount or by credit.
4.21 If the payment method direct debit (debit) is selected, the invoice amount is due immediately upon conclusion of the contract. The payment method direct debit requires a successful credit check by secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag). If the customer is permitted direct debit after the creditworthiness check, the payment shall be processed in cooperation with secupay AG, to which the provider shall assign its payment claim. In this case, secupay AG shall be revocably authorized to collect the invoice amount from the customer’s specified account. In the event of assignment, payment may only be made to secupay AG with debt-discharging effect. The direct debit shall be effected immediately after the customer’s order has been sent in the online store. Even if the direct debit payment method is selected, the provider shall remain responsible via secupay AG for general customer inquiries, e.g. regarding the goods, delivery time, shipment, returns, complaints, revocation declarations and deliveries or credit notes.
4.22 If you select the direct debit payment method via Stripe, the payment will be processed üvia the payment service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter: „Stripe“). In this case, Stripe will collect the invoice amount from the customer’s bank account after issuing a SEPA direct debit mandate, but not before the expiry of the period for prior information on behalf of the seller. Pre-notification is any communication (e.g. invoice, policy, contract) to the customer that announces a debit by SEPA direct debit. If the direct debit is not honored due to insufficient funds in the account or due to the provision of incorrect bank details, or if the customer objects to the direct debit even though he is not entitled to do so, the customer shall bear the charges incurred by the respective bank as a result of the reversal if he is responsible for this. The Seller reserves the right to carry out a credit check when selecting the SEPA Direct Debit payment method and to reject this payment method in the event of a negative credit check.
4.23 If the credit card payment method is selected, the invoice amount is due immediately upon conclusion of the contract. The processing of the payment method credit card payment is carried out in cooperation with secupay AG, Goethestr. 6, 01896 Pulsnitz (www.secupay.ag) to which the provider assigns his payment claim. The secupay AG collects the invoice amount from the specified credit card account of the customer. In the event of assignment, payment can only be made to secupay AG with debt-discharging effect. The credit card shall be charged immediately after the customer’s order has been sent in the online store. Even if the payment method credit card payment is selected, the provider shall remain responsible via secupay AG for general customer inquiries, e.g. regarding goods, delivery time, shipment, returns, complaints, revocation declarations and deliveries or credit notes.
4.25 If the payment method credit card via Wirecard is selected, the payment shall be processed üvia Wirecard Bank AG, Einsteinring 35, 85609 Aschheim (https://www.wirecardbank.com/) to which the seller assigns his payment claim. Wirecard Bank AG shall collect the invoice amount from the customer’s specified credit card account. In the event of assignment, payment can only be made to Wirecard Bank AG with debt-discharging effect. The credit card shall be charged immediately after the customer’s order has been sent via the seller’s online store. Even if the credit card payment method is selected via Wirecard, the seller shall remain responsible for general customer inquiries, e.g. regarding the goods, delivery time, shipment, returns, complaints, revocation declarations and deliveries or credit notes. Reference is made to the information provided by Wirecard Bank AG pursuant to Article 13 DSGVO in the context of the processing of credit card payments at https://www.wirecardbank.de/DSGVO.
4.26 If a payment method offered via the payment service "Klarna" is selected, the payment will be processed üvia Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter „Klarna“). Nämore information and the conditions of Klarna on this can be found in the payment information of the seller, which can be viewed at the following Internet address:
http://runesstore.com
5.1 The delivery of goods shall be made by shipping to the delivery address specified by the customer, unless otherwise agreed. In the processing of the transaction, the delivery address specified in the order processing of the seller is maßgeblich.
5.3 Self-collection is not possible for logistical reasons.
5.4 Vouchers are left to the customer as follows üover:
5.5 Tickets are left to the customer as follows:
If the seller in advance performance, he reserves the ownership of the delivered goods until full payment of the purchase price owed.
7.1 If the purchased item is defective, the provisions of the statutory Mängelhaftung.
7.2 Deviating from this applies to used goods: Defect claims are excluded if the defect occurs only after the expiry of one year from delivery of the goods. Defects which occur within one year of delivery of the goods may be claimed within the statutory period of limitation. However, the shortening of the liability period to one year does not apply
7.3 The customer is requested to complain about delivered goods with obvious transport damage to the deliverer and to inform the seller of this. If the customer does not comply with this, this has no effect on his legal or contractual claims.
8. 1 If the seller owes according to the content of the contract in addition to the delivery of goods also the processing of the goods according to certain specifications of the customer, the customer shall provide the seller with all fü The Customer shall provide the Seller with all content required for the processing, such as texts, images or graphics, in the file formats, formatting, image and file sizes specified by the Seller and shall grant the Seller the rights of use required for this purpose. The Customer shall be solely responsible for procuring and acquiring the rights to such content. The customer declares and accepts responsibility that he has the right to use the content provided to the seller. In particular, he shall ensure that no rights of third parties are infringed, in particular copyrights, trademark rights and personal rights.
<8.2 The Customer shall indemnify the Seller against any claims of third parties which the latter may assert against the Seller in connection with an infringement of their rights by the contractual use of the Customer's content by the Seller. In this context, the customer shall also bear the reasonable costs of the necessary legal defense, including all court and attorney fees in the statutory amount. This shall not apply if the customer is not responsible for the infringement. In the event of a claim by a third party, the Customer shall be obliged to provide the Seller with all information required for the examination of the claim and a defense without delay, truthfully and in full.
<8.3 The Seller reserves the right to refuse processing orders if the content provided by the Customer for this purpose violates statutory or regulatory prohibitions or offends common decency. This applies in particular to the provision of anti-constitutional, racist, xenophobic, discriminatory, offensive, youth endangering and/or violence glorifying content.
If, according to the content of the contract, the Seller, in addition to the delivery of the goods, also owes the assembly or installation of the goods at the Customer’s premises as well as, if applicable, corresponding preparatory measures (e.g. measuring up), the following shall apply here:
9.1 The Seller shall render its services at its own discretion in its own person or by qualified personnel selected by it. In doing so, the Seller may also make use of the services of third parties (subcontractors) acting on its behalf. Unless otherwise stated in the Seller’s service description, the Customer shall have no claim to the selection of a particular person to perform the desired service.
9.2 The Customer shall provide the Seller with the information required for the provision of the service owed in a complete and truthful manner, insofar as the procurement of such information does not fall within the scope of the Seller’s duties according to the content of the contract.
.9.3 The Seller shall contact the Customer after conclusion of the contract in order to agree with the Customer on a date for the performance owed. The Customer shall ensure that the Seller or the personnel commissioned by the Seller have access to the relevant facilities of the Customer at the agreed date.
9.4 The risk of accidental loss and accidental deterioration of the goods sold shall not pass to the customer until the installation work has been completed and ¨handed over to the customer.
10.1 Vouchers, which are issued free of charge by the seller within the framework of promotions with a certain validity period and which cannot be purchased by the customer (hereinafter "Promotion vouchers"), can only be redeemed in the online store of the seller and only in the specified period.
10.2 Individual products may be excluded from the voucher promotion, provided that a corresponding restriction results from the content of the promotional voucher.
10.3 Promotion vouchers canönnen be redeemed only before completion of the ordering process. A subsequent offsetting is not possible.
10.4 Only one promotional voucher can be redeemed per order.
10.5 The value of the goods must be at least equal to the amount of the promotional voucher. Any remaining credit will not be refunded by the seller.
10.6 If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be chosen to settle the difference.
10.7 The balance of a promotional voucher is neither paid out in cash nor interest.
10.8 The promotional voucher will not be refunded if the customer returns the goods paid for in full or in part with the promotional voucher within the scope of his statutory right of cancellation.
10.9 The promotional voucher is intended only for use by the person named on it. A transfer of the promotional voucher to third parties is excluded. The seller is entitled, but not obliged, to check the material eligibility of the respective voucher holder.
11.1 Vouchers, which üvia the online store of the seller käuflich can be purchased (hereinafter "Gift Vouchers"), can only in the online store of the seller einöst be, unless otherwise stated in the voucher.
11.2 Gift vouchers and remaining balances of gift vouchers are redeemable until the end of the third year after the year of the voucher purchase. Remaining balances will be credited to the customer until the expiration date.
11.3 Gift vouchers can only be redeemed before completion of the order process. A subsequent settlement is not possible.
11.4 With an order can also be several gift certificates einöst.
11.5 Gift certificates can only be used for the purchase of goods and not for the purchase of additional gift certificates.
11.6 If the value of the gift voucher is insufficient to cover the order, one of the üother payment methods offered by the seller may be chosen to settle the difference.
11.7 The balance of a gift certificate is neither paid out in cash nor interest.
11.8 The gift certificate is übtragbar. The seller can with discharging effect to the respective holder, the gift certificate in the online store of the seller to perform. This does not apply if the Seller has knowledge or grossly negligent ignorance of the ineligibility, business incapacity or lack of representative authority of the respective holder.
12.1 For all legal relations between the parties, the law of the Federal Republic of Germany shall apply to the exclusion of the laws über den internationalen Kauf beweglicher Waren. In the case of consumers, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.
12.2 Furthermore, this choice of law with regard to the statutory right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a Member State of the European Union and whose sole place of residence and delivery address at the time of the conclusion of the contract are outside the European Union.
If the customer acts as a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the registered office of the seller. If the Customer is domiciled outside the territory of the Federal Republic of Germany, the place of business of the Seller shall be the exclusive place of jurisdiction for all disputes arising from this contract if the contract or claims arising from the contract can be attributed to the professional or commercial activity of the Customer. In the above cases, however, the Seller shall in any case be entitled to bring the matter before the court at the Customer’s place of business.
– The seller has submitted to the guidelines für „Google customer reviews“, which can be viewed on the Internet at https://support.google.com/merchants/topic/7105962.
15.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.
15.2 The seller is not obliged to participate in a dispute resolution procedure before a consumer arbitration board, but in principle willing to do so.